Sometimes it's easier to talk through your decision to purchase home theater seating and accessories with a real person. Our product experts would be glad to assist you!
Speak to a Product Expert now:
We are here to help:
Mon - Fri 8:30 AM - 5 PM EST
Sat/Sun- Closed
Close X

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Can I place an order if I am out of the country?

To get a shipping quote, simply email your complete address and phone number with your request to or click on contact us. We would be glad to get a quote together for you.

When is my credit card charged?

Your credit card is charged at the time you place your order. If you feel you have placed an order in error, call us as soon as possible.  We will work with you to take care of the issue.  However, if you wait longer than the first several hours, your order could begin to process and begin the delivery process in the warehouse.  It is important that these issues be addressed immediately. 

How can I finance my purchase?

We now offer Paypal, they have a bill me later option which allows 6 months same as cash.  This allows you to make a big purchase without all the finance charges.  It is easy and it all can be done right online.

Do I need to create an account to make a purchase?

No, you don't have to log in to make a purchase on the site. However, registering an account is highly encouraged to facilitate checkout and to take advantage of our site features, such as accessing your order history, gift registry, or wishlist. When we have special offers, our registered users will be among the first to know. Creating an account with us is simple. You can create an account in check out during your first order.  Simply choose a log in and password.   We do not save any credit card information on our site for security reasons.  Rest assured, we do everything we can to make sure that your purchase with us is secure.

How do I select the right home theater seating for me?

When purchasing Home Theater Seating, there are some factors that you want to consider to help you find the perfect match for your style, room dimension and comfort level.

First, you need to know how many seats you are interested in. The most common configuration is a row of 3 or 4 seats, in a curved or straight orientation. Once you know how many seats you want, you can start getting into the seat details.

Second, you want to decide on whether you want a Straight or Curved Configuration. Straight Home Theater seating configurations use a straight arm piece, that is shared between multiple seats (2 or more). This keeps the whole row of seats straight and parallel. A Curved Home Theater seating configuration uses a wedge arm piece, that is also shared. The wedge dimension can vary per manufacturer but it adds a small curve in between each shared arm, thus curving the entire unit. Curved configurations require more room in a room space or on a riser.

Next, you want to consider whether the seats are to be covered in Leather or Fabric. This is where your good sense and style come center stage! With most manufactured seats, Fabric is a less expensive option that still provides durability, comfort and a variety of shades. Stargate Cinema offers various home theater models that use synthetic fabric combinations, cotton weaving, or micro-suede materials. Fabric cover options are most likely provided with custom/made to order units.